Effective Date: 07 July 2025

  1. Introduction
  • Geeks Analytics (“we”, “us”) is committed to safeguarding your personal information. This policy describes how we collect, use, store, share, and protect your data when you access our website and training services.
  1. Information We Collect
  2. a) Personal Data
  • Registration and profile details: name, email, mobile, billing information for paid courses, and any professional credentials you provide.
  • Support queries or form submissions, such as learner feedback or technical issues.
  1. b) Usage & Device Data
  • System-generated data: IP address, browser type, device details, pages visited, timestamps, course progress, quiz responses.
  • Technical logs related to system use and performance.
  1. c) Sensitive Data
  • Payment card or banking details, processed securely in line with applicable laws.
  • Any health or certification information you voluntarily submit (e.g., medical certificate, professional credentials).
  1. How We Collect Data
  • Directly via registration forms, course enrolments, payments, and feedback forms.
  • Automatically through cookies, analytics tools, and server logs.
  • Through third-party integrations (e.g., payment processors, video hosting, LMS providers).
  1. Purpose of Collection
    We use your data to:

Objective

Purpose

Service Delivery

Grant access to courses, track progress, and manage accounts.

Billing & Administration

Process payments, maintain records, and support account-related queries.

Communication

Send updates on courses, promotions, newsletters, and system notices.

Platform Improvement

Use analytics to enhance usability, content quality, and system performance.

Security & Compliance

Detect fraud, comply with legal requirements, and secure data.

  1. Legal Basis for Processing
  • Contractual necessity: to fulfil service obligations.
  • Your consent: for marketing, tracking, or non-essential processing.
  • Compliance with legal obligations: such as taxation, audits, or law enforcement requests.
  • Legitimate interest: improving user experience, maintaining platform health, or preventing fraud.
  1. Sharing Your Information
    We may share data with:
  • Service providers (e.g., payment gateways, cloud hosts, LMS vendors) under confidentiality agreements.
  • Legal or government authorities, if required by law or legal procedure.
  • Corporate successors, such as during mergers or acquisitions.
  • We do not sell your personal data to any third party.
  1. International Data Transfers
  • Your data may be processed or stored in countries outside India. We implement appropriate safeguards, such as encryption, contractual clauses, or compliance certifications.
  1. Retention Policy
  • Personal and payment data are retained if your account exists and for 5 years afterward to satisfy legal and business requirements.
  • Usage data may be anonymized and retained for analytics.
  • If you request deletion (e.g., closing your account), we will delete or anonymize your personal data within 30 days unless required to retain it by law.
  1. Data Subject Rights
    Under India’s DPDP Act and GDPR (for EU users), you have the right to:
  • Access, correct, or erase your data.
  • Restrict processing or object to specific processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, contact us at support@geeksanalytics.com. Requests will be addressed within 30 days.

  1. Cookies and Tracking
    We use cookies to:
  • Enable essential functionality such as login and course access.
  • Store user preferences (e.g., language).
  • Track usage for analytics to improve our platform.

You can manage cookie preferences via our consent banner or browser settings.

  1. Security Practices
    To protect your data, we implement:
  • SSL/TLS encryption for data in transit.
  • Access controls and secure database storage.
  • Regular vulnerability assessments and technical audits.
  • Staff training on privacy and data protection.
  1. Children’s Privacy
    We do not knowingly collect data from individuals under 18. If a child’s data is discovered, we will promptly delete it upon request. Parents or guardians can contact us at support@geeksanalytics.com.
  2. Policy Updates
    We may update this policy periodically. The “Effective Date” will change to reflect revisions. If updates are significant—such as new processing purposes—we will notify you via email or on-site notifications.
  3. Grievance & Contact Information

    Name: Geeks Analytics
    Email: For any privacy concerns, complaints, or feedback, please reach out to us at support@geeksanalytics.com.

Last Updated: 07 July 2025